TechHand Network Toolkit (TNT) is the engine behind your contract IT. Most people at your company do not need every screen in the product—they need to know which sign-in matches their job, what they can change, and where to look for updates. This page explains the two experiences: the full TNT application for technical work, and a simpler interface on techhand.pro for everyday staff.
There’s a deep version for technical people and a simple version for everyone else—and both show the same underlying information.
Full application
TNT web application
For TechHand administrators and technicians, and for your organization’s own technical contacts when we expand access: this is the full TNT application in the browser—scheduling, detailed records, network and equipment views, the billing documents you’re allowed to see, and other tools turned on based on your role and contract. Most employees never need this.
Simpler for most people
techhand.pro client experience
For owners, managers, and staff who mainly need to check on a request, update their profile, or look something up: sign in here on techhand.pro. It’s intentionally easier to learn than the full TNT app. Each person sees only what their job needs—TechHand sets that up for your organization.
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Who uses the full TNT app
TNT is powerful on purpose. The full application is aimed at people who run or support IT—not at every employee in the company.
TechHand platform administrators — the people who keep the whole system configured, healthy, and safe for every business that uses it.
TechHand technicians — day-to-day service work: support tickets, time and notes, device and network details, secure password access where approved, and internal workflows.
Your organization’s technicians — when your agreement includes deeper access, designated technical staff at your business get the tools they need—still limited to their role, never “everything for everyone.”
Some organizations still use a reduced TNT login for a few people who only file tickets—we keep that narrow on purpose. Ask during onboarding if that pattern fits you.
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What most people use on this website
The techhand.pro experience is for everyone who shouldn’t have to learn technician vocabulary just to get service. It is simple on purpose, quick to learn, and focused on the handful of tasks people actually need: checking status, submitting the requests you’re allowed to submit, updating your profile, and looking up shared information.
How access is decided
Matched to your org chart
TechHand matches access to your org chart: who approves spending, who opens support requests, who just needs to see what’s going on, and whether anyone on your side should ever use the full technical application. If you’re unsure which sign-in you should use, contact us—we’d rather set you up correctly than leave someone guessing.
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Related
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