Download the support client

Install the TechHand Remote Support client, then your technician will guide you through the rest. Nothing connects without your explicit permission—you approve every session, you can watch everything we do, and a visible banner stays on screen the whole time.

Windows

Windows 10/11 (64-bit)

Download (65.8 MB)

SHA-256: 731504c7ea83715225e9be8f45540c4eb16cb885fbaf40932f7cb64b48129295

macOS

macOS 12+ (Apple Silicon & Intel). Grant Screen Recording + Accessibility when prompted.

Coming soon

Linux

Debian/Ubuntu (X11). Unzip, then run install.sh (needs python3-venv and python3-dev). Wayland screen sharing is not supported yet.

Download (588 KB)

SHA-256: 715a38a59a6f1bf0d3da69b735745e73afb993e5d6559225fc1d7f982eaeea08

How a session works

Step 1

Install & open

Run the installer above. The client sits quietly in your system tray.

Step 2

Get your code

Your technician gives you a 6-digit session code by phone or through your support ticket.

Step 3

Approve the session

A TechHand consent window appears. Enter the code and click Allow—nothing starts without it.

Step 4

Stay in control

A visible banner shows the session is live. Click "End session" any time to disconnect instantly.

Need a technician?

Already a client? Open a remote support request from your portal and we'll get you a session code. New to TechHand? Reach out and we'll get you set up.

Request remote support Contact us