Download the support client

Install the TechHand Remote Support client, then your technician will guide you through the rest. Nothing connects without your explicit permission—you approve every session, you can watch everything we do, and a visible banner stays on screen the whole time.

Windows

Windows 10/11 (64-bit)

Download (68.1 MB)

SHA-256: be47e43bb580a1e25f4360c65fef2c6492ef4797660aeed8890196f33390827b

macOS

macOS 12+ (Apple Silicon & Intel). Grant Screen Recording + Accessibility when prompted.

Coming soon

Linux

Debian/Ubuntu (X11). Unzip, then run install.sh (needs python3-venv and python3-dev). Wayland screen sharing is not supported yet.

Download (650 KB)

SHA-256: 864b6d5fc5a3ab92bdc3480933597a74b6b3946c2b61d4daefa1dfdbadae1827

How a session works

Step 1

Install & open

Run the installer above. The client sits quietly in your system tray.

Step 2

Get your code

Your technician gives you a 6-digit session code by phone or through your support ticket.

Step 3

Approve the session

A TechHand consent window appears. Enter the code and click Allow—nothing starts without it.

Step 4

Stay in control

A visible banner shows the session is live. Click "End session" any time to disconnect instantly.

Need a technician?

Already a client? Open a remote support request from your portal and we'll get you a session code. New to TechHand? Reach out and we'll get you set up.

Request remote support Contact us