The same four steps whether it is a drive, a fan, or a power issue—clear quote first, verified fix last.
STEP 1
Tell us what’s going on
Call, text, or drop it off. We listen first—symptoms, noises, when it started—so diagnosis starts in the right place.
STEP 2
Get a clear quote
You approve the scope and price before any repair work begins. If we find something unexpected, we stop and talk to you.
STEP 3
We fix & verify
Parts are replaced, data is protected, and the machine is stress-tested so it leaves the bench stable—not hopeful.
STEP 4
Handoff & follow-up
You get plain-English notes on what changed. If something isn’t right after you get home, tell us and we make it right.