TechHand Professional Solutions
We don’t just fix problems — we prevent them, organize your operations, and give you full visibility into your systems.
$99 / user / month
Reliable IT support with access to core tools.
Includes:
$139 / user / month
Most businesses choose this plan — everything you need to stay secure, backed up, and running smoothly.
Includes:
$189 / user / month
Full-service IT partnership with advanced automation, security, and insights.
Includes everything in Business Care, plus:
What is included in each per-user plan.
| Service | Essential | Business | Complete |
|---|---|---|---|
| System monitoring & maintenance | |||
| Proactive monitoring & alerting | — | ||
| Antivirus protection | |||
| Antivirus & advanced endpoint protection | — | ||
| Patch management & updates | |||
| Unlimited remote support | |||
| Priority remote support (faster queue / response) | — | ||
| After-hours support included | — | — | |
| Asset management (devices & tracking) | |||
| Ticketing / service management | |||
| Documentation, SOPs & knowledge base | |||
| Password management | |||
| Basic network scanning | |||
| Network scanning + vulnerability tracking | — | ||
| Full network monitoring & analysis | — | — | |
| Secure cloud backup (Acronis) | — | ||
| Email security protection | — | ||
| AI-assisted documentation & reporting | — | ||
| AI-powered insights & reporting | — | — | |
| Invoice & estimate tracking tools | — | ||
| Security awareness training | — | — | |
| Backup monitoring & recovery testing | — | — | |
| Quarterly IT strategy reviews (QBRs) | — | — | |
| Advanced automation tools | — | — |
Remote support tiers: Essential (business hours), Business and Complete (priority queue). After-hours is included on Complete. Complete Care includes Business Care features plus the Complete-only rows above.
Unlike traditional IT providers, TechHand gives your business access to the same tools used to manage and maintain your systems.
You get:
No hidden fees. No fragmented services.
Just one system to:
Serving Buhl, Twin Falls, and surrounding areas.